This Shipping Policy governs the delivery process for orders placed through the Wood Mix online store, outlining estimated delivery times and shipping costs.
Orders within the UAE are delivered within 4 to 7 business days after order and payment confirmation.
Free shipping is available for all orders within the UAE.
Deliveries are handled by trusted courier partners.
Customers may be contacted to confirm delivery details if required.
International orders are delivered within 10 to 15 business days from the shipping date.
International shipping costs are the responsibility of the customer and are calculated at checkout or communicated based on the destination.
Customs duties, taxes, or additional charges imposed by the destination country are the customer’s responsibility.
Orders are processed within 1 to 3 business days before shipment.
Processing time does not include weekends or public holidays.
Once shipped, customers may receive a tracking number (subject to courier availability).
Order status can be tracked through the customer account or by contacting customer support.
Delivery times may vary due to circumstances beyond our control, such as courier delays or customs clearance.
Wood Mix is not responsible for delays caused by customs procedures on international shipments.
Customers are responsible for providing accurate shipping details during checkout.
